mohd88 Privacy Policy

1. Introduction

mohd88 ("we," "us," or "the Company") operates the online gaming platform accessible at mohd88.bid. We are committed to the responsible handling of personal data in accordance with applicable data protection principles, including transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

This Privacy Policy applies to all individuals who access the mohd88 platform — whether as registered Members, prospective Members, or visitors — and governs the collection, processing, storage, sharing, and deletion of personal data in connection with your use of mohd88's services.

Please read this Policy carefully. If you have questions about any aspect of our data practices, you may contact our support team via the channels listed in Section 12.

2. Personal Data We Collect

mohd88 collects personal data in the following categories:

2.1 Registration and Identity Data

• Full legal name as it appears on government-issued identification
• Date of birth (for age verification purposes — strictly 21+ only)
• Residential address, including postcode and state
• Email address and mobile phone number
• Username and encrypted account password
• Nationality and, where required for KYC, copies of government-issued identification documents (MyKad, passport)

2.2 Financial and Transaction Data

• Payment method details (e-wallet identifiers for Touch 'n Go eWallet, Boost; bank account details for FPX, Maybank, CIMB, Public Bank transactions)
• Deposit and withdrawal history, including amounts, timestamps, and transaction reference numbers
• Betting and gaming activity records, including bet history, game sessions, and settlement outcomes
• Account balance history

2.3 Technical and Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session logs including login timestamps, pages visited, and session duration
• Cookie identifiers and similar tracking technologies (see Section 6)

2.4 Communications Data

• Records of your communications with mohd88 customer support, including live chat transcripts and email correspondence
• Voluntary feedback, surveys, or promotional responses submitted through the platform

3. How We Use Your Personal Data

mohd88 uses the personal data we collect for the following purposes:

4. Legal Basis for Processing

mohd88 processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between mohd88 and the Member, including account management, gaming services, and financial transactions.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC requirements, AML obligations, and gaming authority reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by the Member's rights and interests.
• Consent: Processing for direct marketing communications and optional personalisation features, where the Member has given explicit, freely withdrawable consent.

5. Data Sharing and Third Parties

5.1 mohd88 does not sell, rent, or trade personal data to third parties for their own commercial purposes.

5.2 mohd88 may share personal data with the following categories of third parties, strictly on a need-to-know basis and under appropriate data processing agreements:

• Payment processors and e-wallet providers (Touch 'n Go eWallet, Boost, FPX, Maybank, CIMB, Public Bank) — solely for the purpose of processing financial transactions.
• Identity verification and KYC service providers — to assist with age verification and document authentication as required by applicable regulations.
• Gaming software providers — to deliver the casino and sports betting products available on the platform, limited to data necessary for game delivery and RNG certification.
• Regulatory and law enforcement authorities — where disclosure is required by applicable law, court order, or lawful authority.
• Fraud prevention and cybersecurity service providers — to protect the platform and its Members from fraudulent activity.

5.3 All third parties with whom mohd88 shares personal data are contractually bound to handle such data in compliance with applicable data protection standards and to use it solely for the specified purpose.

6. Cookies and Tracking Technologies

mohd88 uses cookies and similar technologies (such as local storage and session tokens) on the Platform for the following purposes:

• Essential cookies: Required for the platform to function — maintaining your logged-in session, remembering language preferences, and processing secure financial transactions. These cannot be disabled without impairing platform functionality.
• Analytical cookies: Used in aggregated, anonymised form to understand how Members interact with the platform, identify technical issues, and improve user experience. No personally identifiable information is used in analytics reporting.
• Security cookies: Used to detect and prevent fraudulent access attempts, bot activity, and unauthorised account access.

You may manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from accessing certain features of the mohd88 platform, including account login and financial transactions.

7. Data Retention

mohd88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your active account relationship with mohd88.
• Closed account data: Identity, KYC, and transaction records are retained for a minimum of five (5) years following account closure, in accordance with applicable AML and gaming authority requirements.
• Customer support records: Retained for three (3) years from the date of the interaction.
• Technical and usage logs: Retained for up to twelve (12) months unless required for longer as part of a fraud investigation or regulatory inquiry.

Following expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data destruction procedures.

8. Data Security

mohd88 implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between Members and the Platform
• Encryption of sensitive data at rest, including financial data and identity documents
• Access controls limiting internal staff access to personal data on a strict need-to-know basis, with full audit logging
• Regular penetration testing and vulnerability assessments of platform infrastructure
• Two-factor authentication requirements for all administrative access to systems containing personal data
• Incident response procedures for prompt detection, containment, and notification of any personal data breach

In the event of a personal data breach that poses a risk to the rights and interests of Members, mohd88 will notify affected Members within 72 hours of becoming aware of the breach, where technically and legally feasible.

9. Your Data Rights

As a mohd88 Member, you have the following rights with respect to your personal data, subject to applicable legal and regulatory limitations:

To exercise any of the above rights, contact the mohd88 support team via live chat or at the email address listed in Section 12. We may require verification of your identity before processing a data rights request.

10. Children and Minors

The mohd88 platform is strictly intended for adults aged 21 years and above. mohd88 does not knowingly collect personal data from persons under the age of 21. If mohd88 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated Account permanently closed.

If you believe that a person under the age of 21 has registered on the mohd88 platform, please contact us immediately via the support channels in Section 12.

11. Changes to This Privacy Policy

mohd88 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be communicated to registered Members via their registered email address at least seven (7) days prior to the amended Policy taking effect.

The current version of this Privacy Policy, together with its effective date, is always available on this page. We encourage Members to review this Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or mohd88's data protection practices, please contact us through the following channels:

• Live Chat: Available 24/7 on the mohd88 Platform. Average response time: 3–5 minutes.
• Email: [email protected] (plain text — not a clickable link). Responses within 24 business hours.

All privacy-related queries and data rights requests are handled by mohd88's dedicated support team. We are committed to responding promptly and transparently to all enquiries.